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FAQs

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Get answers to frequently asked questions about V3 Home.

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AhnLab V3 Click V3 Click is not working and the light on my V3 Click isn't changing to green. 225 AhnLab V3 Click A message to AhnLab Smart Defense appeared after installation. The current tests of antivirus software from AhnLab of AV-TEST, the leading international and independent service provider for antivirus software and malware.

• V3 Home is a security solution for home IoTV3 Home is a security solution for home IoT devices. By connecting V3 Home to the router you use at home, V3 Home can monitor entire network traffic of all devices connected to the router. devices.
• Yes, we only collect metadata (small portion of packet) of the network traffic via encrypted 'secure channel'. We need those information fed into the AI engine to determine the malicious activity. However, any user sensitive data is trimmed and is not collected at all.
• V3 Home will work for you regardless of the region but make sure that you need to have a router to connect.
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  Do I need V3 Home devices as many as IoT devices to protect?

  No, it doesn’t matter how many IoT devices you use but the router. If you are using 100 IoT devices connected to a single router, you need just one V3 Home device. However, if you use multiple routers at home, you need to setup V3 Home devices for each router.
• No, it doesn't have routing feature with it now. We have plan to add routing feature in the near future.
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  Do I need to install an application on every device?

  There is no need to install additional application on your IoT devices to protect them and this is why V3 Home is needed. Even with V3 Home you still need antivirus software to protect your PC because the ability of these solutions are totally different. However you can't use antivirus software on the IoT devices like IP camera or smart refrigerator.
• Currently It doesn't but in the future, it may because the Key Features of V3 Home such as IP filtering based on the blacklist or archiving the security logs cost for the maintenance just like antivirus software.
• Your serial number is located on a label on the back of the product, under the LAN port.